Responsible Gambling at Tenobet

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Gambling works best when it stays entertainment. If you've opened this page because something feels off, or you're checking in on your own habits, you're already doing the right thing. Tenobet provides control tools and we'll walk through the UK support services that offer real help.

Why responsible gambling matters

Placing a bet or spinning a slot should be a choice you make because you enjoy it, not something you feel compelled to do. When gambling starts costing more than money – when it eats into time with family, creates stress, or pushes other responsibilities aside – it has stopped being entertainment.

The goal here is straightforward: keep gambling inside boundaries that work for your life. That means knowing when to stop, recognising the warning signs early, and using the tools available before a small concern becomes a larger problem.

Signs gambling is getting out of hand

These behaviours are worth paying attention to:

None of these behaviours means you've crossed a line you can't walk back from. They're signals that it's time to take action.

Questions worth asking yourself

A quick self-check can clarify where you stand. Answer honestly:

If you've answered yes to several of these, it's worth reaching out for support. These questions are not a diagnosis, but they can help you recognise patterns before they deepen.

Tenobet's control tools

We offer several limits you can set directly on your account. Each one puts a boundary in place before emotion takes over mid-session.

Self-exclusion

Contact our support team at [email protected] to stop gambling for a set period or indefinitely. The minimum self-exclusion period is one day, and you can also choose an indefinite block with no time limit. Alternatively, you can self-exclude through the Curacao eGaming form for a period of at least six months.

Cool-down period

This freezes your account for a short break, between one hour and 48 hours. Useful when you need to step back without committing to a longer exclusion.

Deposit limits

Set a cap on how much you can deposit over a period ranging from 24 hours to one week. Once the limit is reached, no further deposits are accepted until the period resets.

Betting limits

Control the size of individual bets over a period between 24 hours and one week. Prevents a single large wager from wiping out your balance in a moment of impulse.

Loss limits

Decide how much you're willing to lose in a given timeframe. When you hit that ceiling, the session ends.

Time session limits

Put a clock on how long you play. The account logs you out automatically when your time is up, whether you're winning or losing.

Gambling history

Check your full transaction record – deposits, withdrawals, bets placed – at any time. Seeing the numbers in one place can be sobering, and it's a good way to hold yourself accountable.

Practical limits that work

Setting a limit is one thing; sticking to it is another. Here are approaches that make the difference:

Where to get help in the UK

Free, confidential support is available any time you need it.

GamCare runs the National Gambling Helpline on 0808 8020 133, open 24 hours a day, seven days a week. The service is free and staffed by trained advisers who understand gambling harm. You can also visit GamCare's website for live chat, forums and self-assessment tools.

BeGambleAware provides information, advice and direct links to treatment services. Their site at BeGambleAware.org includes a directory of local support options across the UK.

GamStop is a free national self-exclusion scheme. Register at GamStop.co.uk and you'll be blocked from all UK-licensed gambling sites for a period you choose – six months, one year, or five years.

Gordon Moody offers residential treatment programmes and online therapy for people seriously affected by gambling. Find out more at gordonmoody.org.uk.

Blocking software

If you want a technical barrier between you and gambling sites, two tools are widely used in the UK:

Gamban (gamban.com) blocks access to gambling websites and apps across all your devices. It runs quietly in the background and can't be easily removed once installed.

BetBlocker (betblocker.org) is free, open-source, and works on desktop and mobile. It prevents access to thousands of gambling sites and can be configured to allow exceptions if needed.

Protecting minors

Access to Tenobet is restricted to persons aged 18 and over (18+). If you share a device with anyone under 18, consider installing parental-control software such as Net Nanny or Qustodio. Both allow you to block specific categories of websites, including gambling, across all browsers.

Keep login credentials private, and log out after each session. A minute of prevention is easier than dealing with a minor accessing a gambling account.

Contact us

If you have questions about the tools we offer, or need help applying a limit or exclusion, email us at [email protected]. We aim to respond within 48 hours.

Gambling should be entertainment, not a chore. If it has stopped feeling that way, the support above is there to help you reset.

This site is for players aged 18 and over (18+). Support with gambling is free and confidential at BeGambleAware.org.